ROLE:

Product Designer

COMPANY:

DSM-Firmenich

PROJECT:

Scaling AI-driven decision making in livestock operations

YEAR:

2026

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FarmTell Beef Feedlot

FarmTell Beef Feedlot

FarmTell Beef Feedlot

Executive Summary

Overview

New Beef Feedlot is an AI-assisted livestock intelligence platform designed to support operational decision-making in large-scale cattle operations.

The platform combines predictive analytics, operational workflows, biological data, and financial indicators to help producers transform complex information into actionable decisions across the entire cattle lifecycle.

More than a redesign effort, the project represented the evolution of a highly adopted legacy system into a scalable, data-driven product ecosystem prepared for global expansion and AI-powered operational support.

My Role

Lead Product Designer

  • Led product experience strategy across complex operational workflows
  • Structured AI-assisted decision-making experiences for livestock operations
  • Facilitated collaboration between Product, Engineering, Data and Business teams
  • Conducted user research and translated operational insights into scalable product decisions
  • Defined interaction models and contributed to the evolution of a scalable Design System
  • Supported product prioritization through behavioral metrics and operational data analysis
  • Helped bridge technical constraints, business goals, and user needs in a highly complex B2B environment

The Challenge

The challenge was not only to modernize a legacy platform, but to redesign how operational intelligence was consumed, interpreted, and acted upon in highly complex livestock environments.

Redesign a highly adopted legacy system that:

  • Manages large-scale cattle operations with high financial impact
  • Integrates biological, operational, and financial data in real time
  • Supports AI-driven predictions (weight gain, feed efficiency, cost optimization)
  • Serves users with different levels of technical and digital maturity
  • Needs to scale for global expansion (Latin America, Mexico, Europe)
  • Requires modernization without disrupting critical workflows already in use

Key Decisions

  • Refactor instead of rebuilding from scratch → preserved adoption and reduced risk
  • Adopt Jobs To Be Done (JTBD) → aligned features with real operational needs
  • Leverage AI-driven insights as core UX elements → shifted from data display to decision support
  • Structure discovery through Blueprint + field research → ensured systemic understanding
  • Use Figma Make for rapid ideation → accelerated exploration of complex flows
  • Build a scalable Design System → supported consistency and internationalization
  • Drive decisions through real usage metrics (Tableau + Google Analytics) → ensured continuous product evolution

Impact

  • Successful validation with pilot operations of different sizes and maturity levels
  • Improved clarity in decision-making and operational monitoring
  • Enabled predictive and data-driven livestock management
  • Established foundation for global scalability (LATAM, Mexico, Europe roadmap)

Key Learnings

  • AI products only deliver value when insights are actionable
  • Legacy systems require careful evolution, not disruption
  • Designing for both high-tech and low-tech users is a strategic challenge
  • Continuous measurement is essential in data-intensive products
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Deep Dive

New Beef Feedlot is part of a broader ecosystem focused on precision livestock farming, integrating data, artificial intelligence, and operational management.

The platform enables:

  • Monitoring animal performance

  • Optimizing feeding strategies

  • Predicting weight gain and slaughter timing

  • Managing financial and operational indicators

The project focuses on the modernization of a legacy system with high adoption in the livestock industry, especially in Brazil, now expanding globally.

Despite its strong market presence, the previous system presented:

  • Outdated technology

  • Poor usability

  • Fragmented workflows

  • Limited scalability



Problem Complexity

This project operates at a highly complex intersection:
  • Scale: management of some of the largest cattle operations in the world
  • Biological variability: animal performance influenced by multiple factors
  • Operational complexity: feeding, health, logistics, cost management
  • Data density: multiple real-time inputs and predictive models
  • User diversity: from highly technical operators to low digital literacy users
  • Global expansion: need for adaptability across regions and regulations
  • operational intelligence;
  • cognitive load;
  • decision support.
The challenge was to reduce cognitive load and transform dense operational workflows into intuitive decision-support experiences without sacrificing reliability, flexibility, or system depth.


Process

The project follows a continuous discovery and delivery model within agile methodology, combining structured research, rapid iteration, and data-driven validation.
Main stages:
  • Brainwriting and diagrams
  • Blueprints (system and journey mapping)
  • Interview script design
  • Customer interviews
  • Insight generation
  • JTBD definition
  • Ideation with Figma Make
  • Low-fidelity prototyping
  • Design System creation
  • High-fidelity prototyping
  • Validation and metrics tracking


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Discovery (Blueprint + Research)

We started with a Blueprint to understand the full ecosystem:
  • End-to-end user journeys
  • Operational dependencies
  • Data flows
  • Pain points

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User Research

Conducted interviews with real customers to understand:
  • Daily operational workflows
  • Decision-making processes
  • Data interpretation challenges
  • Informal workarounds


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Insights & JTBD

Research findings were translated into actionable insights, structured using Jobs To Be Done (JTBD).
This enabled alignment between product features and real needs such as:
  • Monitoring herd performance
  • Optimizing feed efficiency
  • Reducing operational costs
  • Supporting critical decisions


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Guideline & Design System

A Design System was created to support:
  • Consistency across the platform
  • Scalability for new features
  • Adaptation for international expansion


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AI-assisted Decision Support

One of the core product principles was shifting the experience from passive data visualization to active operational support.
The platform integrates predictive models and operational indicators to help users:
  • anticipate performance outcomes
  • optimize feeding strategies
  • identify operational bottlenecks
  • prioritize critical actions
  • reduce uncertainty in day-to-day decisions

The UX strategy focused on making AI-driven insights understandable, actionable, and seamlessly integrated into real operational workflows.


Ideation & Low-Fidelity Prototyping

Leveraged AI-assisted design workflows with Figma Make to accelerate ideation, explore interaction patterns, and rapidly prototype complex operational scenarios:

Key activities:

  • Generated low-fidelity prototypes
  • Tested multiple interaction models
  • Simplified complex data visualization


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High-Fidelity Design

High-fidelity prototypes focused on:
  • Data visualization clarity
  • Hierarchical organization of information
  • Efficient workflows for decision-making


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Validation & Development

The project runs in an agile environment, with strong collaboration between Design and Engineering.
Validation included:
  • Pilot Customer Interviews
  • Usability testing
  • Accessibility validation
  • Interface consistency testing

Design decisions were validated alongside developers to ensure feasibility and qualit


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Data & Metrics (Tableau + Google Analytics)

A key differentiator is the continuous monitoring of real usage data.

Tools:

  • Tableau → operational and product metrics
  • Google Analytics → user behavior tracking

Focus:

  • Feature usage
  • User flows
  • Drop-offs
  • Interaction patterns

Behavioral and operational metrics continuously informed prioritization, workflow optimization, and evolution of AI-assisted product experiences.


Woman with blue eyes portrait


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Results & Expansion

The platform has been validated through pilot programs, with strong adoption and positive feedback.

Current stage:

  • Expansion in Latin America and Mexico (pilot phase)
  • Progressing to Phase 3: Europe expansion (second half of 2026)

Vision:

  • To become a globally scalable platform, supporting livestock operations worldwide.


Key Takeaways

  • AI products only create value when insights are actionable within real workflows
  • Operational complexity should be abstracted, not exposed
  • Scalable platforms require alignment between systems thinking, business strategy, and user behavior
  • Predictive experiences depend as much on UX clarity as on data quality
  • Enterprise products must balance flexibility, operational depth, and usability simultaneously
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ELEVATE YOUR PRODUCT STRATEGY

Strategic impact, measured and intentional.

ELEVATE YOUR PRODUCT STRATEGY

Strategic impact, measured and intentional.

ELEVATE YOUR PRODUCT STRATEGY

Strategic impact, measured and intentional.